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#Globalprotect vpn mac issues install#
#Globalprotect vpn mac issues android#
#Globalprotect vpn mac issues verification#
#Globalprotect vpn mac issues software#

Once you have successfully performed the necessary two-factor verification, you will then be connected to the VPN and the icon should change to indicate that you are connected.įigure 4: Screenshot of Connected client app

#Globalprotect vpn mac issues verification#

You will need to enter your PennKey username and password and complete the multifactor authentication that you normally use.įigure 1: Screenshot of the Connect dialog once the Portal Address has been enteredĬlicking on the Connect button will cause a browser window to open and prompt you for your PennKey credentials through the usual WebLogin screen.įigure 2: Screenshot of the WebLogin dialogĪfter entering your username and password you should then see the usual Two-Step verification screen.įigure 3: Screenshot of the Penn WebLogin Two-Step Verification dialog A browser dialog will then pop up with the familiar Penn WebLogin page inside it. NOTE: When connecting with some Law School provided laptops, the portal address may be automatically filled in and will take you directly to WebLogin screen to input your PennKey credentials.Įnter this into the dialog box and click the button labelled Connect. In order to log in to the VPN, you will need to provide the Portal address to it. The GlobalProtect icon looks like a globe. Once you have the VPN client installed, you will see an icon appear in the bottom-right-hand side of the screen.

#Globalprotect vpn mac issues android#

Once you have installed the app on your Android device, you should be able to open it and configure the Portal address, as shown below:

#Globalprotect vpn mac issues install#

To install on Android, you will need to find the GlobalProtect client in the Google Play Store and install it using the normal process for Android apps.įor example, on an Android Device, click on the Play Store icon on your phone, search for “GlobalProtect” and select the GlobalProtect app developed by Palo Alto Networks. Once you have installed the app on your iOS device, you should be able to open it and configure the Portal address, as shown below: Click on the button labelled Install (show below as Open, because the app has already been installed). From there, you can view tabs that show your connection details.To install on iOS, you will need to find the GlobalProtect client in the Apple AppStore and install it using the normal process for iOS apps.įor example, on an iPhone, click on the AppStore icon on your phone, search for “GlobalProtect” and select the GlobalProtect app developed by Palo Alto Networks.

To view your VPN settings, click the icon in the Taskbar, and then find the settings menu by clicking on the three horizontal lines in the upper right.

Once connected, you should see the GlobalProtect icon in the Taskbar with a small shield icon indicating the connection.

When prompted, sign in with your NUID and password (You should then be prompted for DUO 2-factor by whatever method you have chosen).

After installation, open the GlobalProtect App from where it was installed.

#Globalprotect vpn mac issues software#

From that link, choose the version of software needed for your device and install the client.

A page will load giving you the option to download the VPN software by clicking on “GlobalProtect Agent” at the top-right of the screen.

If your credentials don't work, please reset your password via TrueYou.

Fill in your TrueYou Credentials (8-digit NUID and password).

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